United Nigeria Airlines Crew Member Commended for Calm, Professional Handling of Unruly Passenger
United Nigeria Airlines cabin crew member Francisca Uche Ogbuagu has been commended for her exceptional composure, emotional intelligence, and professionalism in defusing a tense mid-flight encounter with an unruly passenger. Dr Everest Okpara, Chairman of Everight Diagnostic Ltd, who witnessed the incident firsthand, gave the commendation in recognition of Ogbuagu’s handling of the situation. In…
